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What does the Freeze feature do in My Library Account?
Freezing a Request means that a customer’s position in the Request list is skipped over until the customer reactivates (“Unfreezes”) the Request for the item. Freezing a Request allows a customer to stay on the Request list while Requests for this item are filled for customers further down on the list.

How can I Freeze an item I have requested?

How can I Unfreeze an item on my Requests list?

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